CalHFA Employee Help Portal

Helpful Sites:

• Teamviewer quick support client Download

• Palo Alto Networks VPN client:
• Version 6.2.7 (most common)
• Version 6.1.4

• Office 365 Portal: Outlook Web Access

VPN Login Requirements:

• Windows 10:
• Click here to check which version of Windows you have.
• Please visit the Microsoftt Website for information about upgrading to Windows 10.
• Make sure you have the latest security updates installed, click here to verify.

• Anti Virus:
• Windows 10 comes with a free anti virus called Windows Defender.
• Click here and scroll down to Windows Defender to verify that it is updated and enabled.
• If you are using your own anti virus, please make sure that it is update to date.

If you are still having trouble logging into the VPN after verfying that both Windows and your anti virus are up to date, please contact the Help Desk at 916-326-8888 or ITHelp@CalHFA.ca.gov

Please note that CalHFA is not responsible for any problems caused to your computer from updating or installing a new version Windows or antivirus software.